SINGLE AND MONTHLY UNLIMITED CAR WASHES

Vehicles we CANNOT wash:

• Vehicles that are taller than 7'3

• Vehicles wider than 85'' from outside tire to tire

• Tires wider than 13''

• Conversion vans

• Hummer H2

• Lowriders

• Limousines

• Dually trucks

• Light bars (unless flush with vehicle)

• Gas tanks/pumps in bed of truck

• Ladder/bike racks

• Wheelchair lifts

• External motos

You should expect the following:

• To be greeted at our convenient payment kiosk by a friendly, professional team member who will guide you through the wash process and who will be able to answer any questions that you might have.

• After choosing your car wash package at the payment kiosk, pull up to the tunnel entry area. There, one of our experienced team memberships will help guide you into our wash tunnel. They'll let you know when to put your car in neutral, take your feet off the pedals and hands off the wheel. Your vehicle will move through the wash automatically, in a few minutes! At the end of the wash tunnel, an electronic sign will notify you when it is safe to put your car into drive, exit the wash, and pull into our free vacuum area.

Yes! We accept the following forms of payment:

• Cash

• Tip Top Car Wash Gift Cards (for purchase of single washes ONLY)

• VISA, MasterCard, Discover, and AMEX credit and debit cards.

Yes! Our vacuums are free with the purchase of a single wash or wash plan.

We want you to be completely satisfied with your wash experience! If you are not satisfied with your wash, please notify a staff member or contact our Corporate Customer Service team at customerservice@tiptopcarwashes.com.

Your Tip Top Car Wash Unlimited Monthly Plan must be initially purchased with a valid American Express, Discover, MasterCard, or VISA credit or debit card.

• Your Tip Top Car Wash Unlimited Monthly Plan is a regularly recurring and automatic monthly recharge. The credit or debit card associated with your Tip Top Car Wash Unlimited Monthly Plan will be charged for the full amount of your Tip Top Car Wash Unlimited Monthly Plan(s) (excluding any promotional discounts) each month. If your card is declined for any reason, your Tip Top Car Wash Unlimited Monthly Plan(s) may not work correctly and any Tip Top Car Wash Unlimited Monthly Plan(s) associated with that card may be canceled.

• You may upgrade or downgrade your Tip Top Car Wash Unlimited Monthly Plan at any time by visiting any staffed Tip Top Car Wash location. If you upgrade your Tip Top Car Wash Unlimited Monthly Plan, then additional charges may be applied at the time of your upgrade.

• Your Tip Top Car Wash Unlimited Monthly Plan may be canceled at any time by visiting any staffed Tip Top Car Wash location or by emailing tiptop@indianacwh.com. All Tip Top Car Wash Unlimited Monthly Plan cancellations must be received at least seven (7) days prior to your next billing date. Your failure to provide timely notice of cancellation may result in additional recurring and automatic recharges. No refunds or credits will be issued for partial monthly periods. No third-party cancellations will be accepted.

• All Tip Top Car Wash Unlimited Monthly may only be associated with one (1) vehicle. Your Tip Top Car Wash Unlimited Monthly plan may not be shared with any other individual and it may not be used to wash multiple vehicles. Your failure to abide by this policy will result in the cancellation of your Tip Top Car Wash Unlimited Monthly Plan.

• Tip Top Car Wash reserves the right to change its Unlimited Monthly Plan pricing, with notice of any pricing changes being posted at all Tip Top Car Wash locations at least thirty (30) days in advance of any such change. Tip Top Car Wash will not offer retroactive discounts or refunds for previous Tip Top Car Wash Unlimited Monthly Plan purchases in the event of a promotional offering.

•Tip Top Car Wash reserves the right to cancel any Tip Top Car Wash Unlimited Monthly Plan for any reason without notice.

•Tip Top Car Wash reserves the right to close car wash locations for holidays or due to inclement weather, equipment malfunctions, or equipment upgrades. Furthermore, Tip Top Car Wash reserves the right to disable equipment and car wash features due to inclement weather, equipment malfunctions, or equipment upgrades. No refunds or credits will be given for any such wash location closure or equipment/feature disability.